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One Year Limited Warranty - Worldwide

This one year ELEEELS’ Product Worldwide Warranty (“Limited Warranty”) applies to the ELEEELS products and is given by ELEEELS to the individual purchaser of products solely when purchased through an authorized retail partner or directly from ELEEELS.  ELEEELS warrants that the ELEEELS products will be free from defects in materials and workmanship when used normally in accordance with ELEEELS’s published guidelines. The Warranty Period will commence on the original date of purchase of the product from ELEEELS or an authorized retail partner. Any local consumer law rights for non-conforming products remain unaffected. To have the ELEEELS’ products repaired or replaced under the warranty, it must be returned to ELEEELS in person, or with freights prepaid and insured.

We are always here for you!

Welcome to ELEEELS Family!

ELEEELS engages in the principle of healthy lifestyle through technology-driven innovation, to design fashionable, stylish, sporty and lifestyle oriented massage devices. We hope you enjoy the revolutionary massage experience from ELEEELS!

30 Days Free Trial

We stand by our products with a 100% Satisfaction Guarantee - if you are not satisfied with your purchase for any reason, simply return the product with its included accessories and packaging along with the original receipt in accordance with this Return Policy.


All products purchased directly from ELEEELS may be returned within 30 days of the date of receipt of goods for a refund.  Any returns after this period will not be accepted.  Please keep in mind, we do not cover or reimburse return shipping costs.  Once we receive your qualifying return and approve your refund, your refund will be credited to the original form of payment.  To the fullest extent as permitted by the relevant laws and regulations, should any dispute, inconsistency or controversy arise, ELEEELS retains the right to accept or refuse the request for refund or exchange, and this decision shall be final.

Address: Unit 5, 15/F, Global Gateway Tower, 63 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong

Tel: +852 2730 4234


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